Scope of Position: Mestek, Inc, a leading HVAC equipment manufacturer, is seeking an experienced HVAC Technical Service Representative to provide technical support for our HVAC products, including troubleshooting, application assistance, and system optimization. This role is primarily focused on providing post-sales support via phone, email, and remote diagnostics, helping customers, contractors, and field technicians resolve issues quickly and efficiently. As a key member of the technical support team, you will be the go-to person for troubleshooting product issues, answering technical questions, and guiding customers through HVAC system configurations, installations, and control operation. The ideal candidate will have hands-on experience with HVAC products, a strong understanding of system operations, and the ability to resolve issues efficiently. Key Responsibilities: Provide phone-based and email support to customers, field technicians, and contractors on troubleshooting HVAC system issues, focusing on electrical, and controls-related problems. Develop and maintain a deep technical understanding of Mestek control systems and related HVAC products. Verify control system functionality through hands-on testing and analysis to ensure reliable operation. Collaborate with the engineering team to create and update technical manuals, installation guides, and product documentation. Occasionally provide training to customers or field technicians to improve their understanding of product functionality and best practices. Record and document support cases in the ticketing system, ensuring a complete log of the issue and resolution for future reference. Perform other similar or related duties as required or requested Position Requirements Associate's degree or technical school certification in HVAC or a related field. Strong understanding of HVAC system operation, components, and real-world applications. Familiarity with industry-standard communication protocols such as BACnet, LonWorks, Modbus, and N2. Hands-on experience with control systems, including relay logic and analog signals (0-10V, 4-20mA). Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Comfortable working directly with customers to diagnose and resolve complex technical issues. Highly organized, self-motivated, and capable of analyzing technical problems with clear communication. Willing and able to travel domestically on an as-needed basis.
...is a part time position at 20 hours per week located at Lake Forest Hospital. This position requires a weekend rotation. ** The Patient Transporter reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance...
Qualification requirements No previous warehouse experience needed Good communication, organizational, time management mathematical skills Dependable and Reliable Ability to lift 40 lbs. able to load and unload trucks. Physical demands and abilities...
...implementing successful security-related projects+ Understanding of penetration testing, red & purple teaming+ Understanding of the MITRE ATT&CK framework+ Proven ability to interact and create a positive and collaborative working environment+ Able to lead technical...
...low-income people in all five boroughs who are challenging their criminal convictions on appeal or in other post-conviction proceedings.... ...effectively and independently with courts and related criminal justice agencies, and with Criminal Defense Practice and Criminal...
...part of a motivated team dedicated to delivering the best pizza experience to our customers. Job Responsibilities: Prepare and... ...required - training will be provided Weekend availability, night shift, and holiday availability Enthusiastic and team-oriented mindset...